Company network of fire safety experts
Video protection solutions expert


Customer Support


This service ensures that users can easily learn to utilizes the delivered solution. We always offer training at the end of a project, as well as regular refresher sessions for building managers after major product updates.

Effective tools

  • Completely secure high-speed network connections to our main clients’ sites: Auchan, Renault, RTM, AIG, etc.;
  • Remote control software;
  • A dedicated support number;
  • Requests recorded 24/7, with each client assigned their own personal code for fast identification;
  • Requests handled 6 days a week, 8 am to 6 pm CET;
  • Intranet HelpDesk software for incident management;
  • Statistics;
  • A network of partners in Europe for on-site service.



Our customers

Recevez notre Newsletter